EIS Ltd:
problem reporting form

use this form when something that you are able to do with your computer software or equipment goes wrong.

name
department
telephone number
what were you doing when the problem occurred?
e.g. which program were you using, what were you doing with the program?
what happened when the problem occurred?
e.g. what error message(s) appeared, why did you know that there was a problem?
how did you continue with your work?
e.g. rebooted computer, used another computer
 

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